Popular Articles
Unable to Log In to UCEAP learn or Access the Health and Safety Course
Issue: You cannot log in to UCEAP learn, your UC Single Sign-On (SSO) is not working, or you are unsure where to access the Health and Safety course. Why this happens: UCEAP learn is a separate platform from the UCEAP Portal and is not connected to ...
Troubleshooting: Stuck on a Slide, Frozen Screen, or "Next" Button Not Working
Issue: You are stuck on a slide, the "Next" button is unresponsive, or the screen appears frozen. Why this happens: When you launch a course, a second blank tab or pop-up window often opens in the background. This window tracks your progress. If you ...
Withdrawing Your Application or Program
Issue: You need to withdraw your application or withdraw from your program. How to proceed: Withdrawals cannot be processed through the portal. You must contact your Program Specialist directly. Find your Program Specialist. Locate their name and ...
Cannot Submit Application – Financial Address Section Incomplete
Issue: You are trying to submit your application, but you receive an error message indicating the Financial Address section is incomplete. How to fix it: This section has specific formatting restrictions. Review your entries and ensure they follow ...
Portal Payment Instructions
Getting Started 1. Log in to your UCEAP Portal 2. Find and open the applicaton to which you want to make a payment (click one of the highlighted links) 3. On your program applicaton page, navigate to Finances > Fees and Payments via the left side ...
Documentation for the UC Education Abroad Program